If the person to be invited does not receive an invitation to your company in Craftnote by e-mail, this may be due to the following reasons:
- The email is in the spam folder of the email inbox and must be opened there or opened there or moved from there to the inbox and then opened there. be opened there.
- The email address of the invitee is blocked from receiving Craftnote emails. is blocked.
Some of the possible reasons for this may be:
- The person concerned has unsubscribed via our unsubscribe option from receiving from receiving information emails unsubscribed.
- Your employee has marked an email sent by us as spam .
If your employee has not received an automated invitation email and it is not hidden in the spam folder, please contact our Customer Service and briefly state the facts of the case and the e-mail address of the person to be person to be invited.
We will take care of activating the e-mail address in our system as soon as possible after receiving your request so that you can then send the new invitation (using the reminder function in the "Employees" settings area).