In this help article, we would like to explain the scope of services of the free Basic, as well as the Pro and the Premium version.
Info: About the symbols 🖥️ /📱 you can see whether the function can be found under the web or / and mobile Craftnote app.
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Area |
Basic |
Pro |
Premium |
Location of its use |
|---|---|---|---|---|
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Project chat |
Exchange messages via chat |
Exchange messages via chat |
Exchange messages via chat |
🖥️ /📱 |
|
Exchange documents & files via chat |
Exchange documents & files via chat |
Exchange documents & files via chat |
🖥️ /📱 |
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Mute chat |
Mute chat |
Mute chat |
🖥️ /📱 |
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Mark chat as unread / read |
Mark chat as unread / read |
Mark chat as unread / read |
🖥️ /📱 |
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Sharing chat content with other apps |
Sharing chat content with other apps |
Sharing chat content with other apps |
📱 |
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Photo & video recording function |
Photo & video recording function |
Photo & video recording function |
📱 |
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PDF scanner |
PDF scanner |
PDF scanner |
📱 |
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Tagging function (tagging) |
Tagging function (tagging) |
🖥️ /📱 |
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Create a project report as a PDF or Docx document |
Create a project report as a PDF or Docx document |
Create a project report as a PDF or Docx document |
🖥️ |
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Projects |
Maximum 10 projects per employee |
Unlimited number of projects |
Unlimited number of projects |
🖥️ /📱 |
|
Manage a maximum of 10 project statuses |
Manage a maximum of 50 project statuses |
Manage a maximum of 50 project statuses |
🖥️ /📱 |
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Change status / duplicate project |
Change status / duplicate project |
Change status / duplicate project |
🖥️ /📱(Apply duplicate project at 🖥️) |
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Archive / delete & restore projects |
Archive / delete & restore projects |
Archive / delete & restore projects |
🖥️ /📱(Restore deleted projects at 🖥️) |
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Create data export |
Create data export |
Create data export |
🖥️ |
|
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"Manage access" function under the file storage |
"Manage access" function under the file storage |
"Manage access" function under the file storage |
🖥️ /📱 |
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Download a single file |
Download multiple folders & files (multiselect) |
Download multiple folders & files (multiselect) |
🖥️ /📱 |
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Management of the file storage |
Management of the file storage |
Management of the file storage |
🖥️ /📱 |
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Filtering the project list |
Filtering the project list |
🖥️ /📱 |
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Grouping the project list by status |
Grouping the project list by status |
🖥️ /📱 |
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Tasks |
Own task overview |
Own task overview |
Own task overview |
🖥️ /📱 |
|
Create one-off tasks according to the assigned role & their editing |
Create one-off and recurring tasks according to the assigned role role assigned & their processing |
Create one-off and recurring tasks according to the assigned role role assigned & their processing |
🖥️ /📱 |
|
|
Evaluation of all tasks, according to the assigned role in the task dashboard |
Evaluation of all tasks, according to the assigned role in the task dashboard |
Evaluation of all tasks, according to the assigned role in the task dashboard |
🖥️ |
|
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Time tracking |
Task-related time recording & its processing according to the assigned role. |
Task-related time recording & its processing according to the the assigned role. |
Task-related time recording & its processing according to the the assigned role. |
🖥️ /📱 |
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Project-related time recording & whose processing according to the assigned role |
Project-related time recording & whose processing according to the assigned role |
Project-related time recording & its processing according to the assigned role |
🖥️ /📱 |
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Recorded times can be analysed via the working hours dashboard |
Recorded times can be analysed via the working hours dashboard |
🖥️ |
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Export the recorded times as a CSV or XLSX file |
Export the recorded times as a CSV or XLSX file |
🖥️ |
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Planning board |
Employee can be scheduled for 7 days |
Employee can be scheduled indefinitely |
Employee can be scheduled indefinitely |
🖥️ /📱 |
|
Message centre |
View the last 3 messages under the web app and to the last 8 messages under the mobile app |
Unlimited view of the messages |
Unlimited view of the messages |
🖥️ /📱 |
|
Mark all messages as read |
Mark all messages as read |
Mark all messages as read |
🖥️ /📱 |
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Push notifications |
Messages about: Projects & project folders Chat messages Tasks Files |
Messages about: Projects & project folders Chat messages Tasks Files |
Notifications about: Projects & project folders Chat messages Tasks Files |
🖥️ /📱 |
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Receive notifications on set days and times |
Receive notifications on set days and times |
🖥️ /📱 |
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Global search function |
View 2 results under the web app / No results under the mobile app |
View 2 results under the web app / No results under the mobile app |
Full functionality of the global search function |
🖥️ /📱 |
|
PDF function |
Open & view PDF forms |
Fill out and finalise PDF forms (no longer editable) |
Fill out and finalise PDF forms (no longer editable) |
🖥️ /📱 (Close PDF under 📱 apply) |
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Be able to sign and print PDF forms |
Be able to sign and print PDF forms |
🖥️ /📱 |
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Automatically fill out PDF forms |
Fill in PDF forms automatically |
🖥️ /📱 |
|
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Company templates |
Not available |
"Templates" folder under the file storage, including 13 PDF company templates from Craftnote |
"Templates" folder under the file storage, including 13 PDF company templates from Craftnote |
🖥️ /📱 |
|
Not available |
Storage of own PDF forms under the settings area "Company templates", which are available in every project |
Storage of own PDF forms under the settings area "Company templates", which are available in every project |
🖥️ |
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Archive (access authorisation) |
Access for all project members Restoration of projects / folders by a user with the owner or project manager role |
Access for all project members Restoration of projects / folders by a user with the owner or project manager role |
Access for all project members Restoration of projects / folders by a user with the owner or project manager role |
🖥️ /📱
🖥️ /📱 |
|
Company projects (access authorisation) |
Under the owner role, all active & archived projects can projects, assign yourself to them as a member or delete them. delete them |
Under the owner role, all active & archived projects can projects, assign yourself to them as a member or delete them. delete them |
Under the owner role, all active & archived projects can projects, assign yourself to them as a member or delete them. delete them |
🖥️ |
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