To irrevocably delete a Craftnote account, you only need to follow these follow these steps:
1) Log in to the web app and click on the cogwheel (Settings) in the top right-hand corner. Then select the "Delete account" entry at the bottom left.
2) To delete the account, you must enter the password. As soon as you have entered the password, you can confirm your intention by clicking on the "Yes" button to confirm.
3) The account has now been irrevocably deleted. An automated confirmation will be sent by email to the former account email address.
Good to know:
- Before deleting an account, it is advisable to delete all files that are still needed, such as files such as images or PDF forms in advance, as a recovery is generally not possible.
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- If you have not used Craftnote alone in your company all uploaded content and chat messages of the projects remain of the projects will remain.
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- We explain how you can export data from a project here.
- Deleting an account is not possible if you have the role 'owner' as the only person in your Craftnote company. have the role 'Owner' as the only person. Every Craftnote company requires at least one user with the assigned role 'Owner'.